Privacy Policy

How we collect your information and what it's used for

Oliver Welbourn trading as Core Web Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.corewebdesigns.com.au, and fill out our contact form. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the contact form.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you fill out our contact form. This may include:

  • Your name
  • Your email address
  • Any other information you choose to provide in the contact form

b. Non-Personal Information

When you visit our website, we automatically collect certain information about your device, browsing actions, and usage patterns through Google Analytics. This information may include:

  • Your IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on each page
  • Clickstream data

2. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to your inquiries and provide customer support
  • To send you information, including confirmations, technical notices, updates, security alerts, and support messages
  • To communicate with you about promotions, upcoming events, and other news about our products and services
  • To improve our website and enhance user experience
  • To analyse and understand how our website it used
  • To monitor and analyse trends, usage, and activities

3. Google Analytics

We use Google Analytics to collect and process data about our website's traffic and usage patterns. Google Analytics uses cookies and similar technologies to collect and store information about your use of our website. The data collected by Google Analytics is anonymous and cannot be used to identify individual users.

For more information about how Google collects and processes data, please visit the Google Privacy Policy and the Google Analytics Terms of Service.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect and defend our rights and property
  • In connection with a merger, sale, or asset transfer

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe

7. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). As such, we ensure the following rights are available to you:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe